Support.

Contact us

For bug reports, feedback or account questions, email us. We usually reply within 3 business days.

runfastersupport@gmail.com

For bugs, please include your device (e.g. iPhone 16), iOS version, app version (shown at the bottom of You → Settings) and what happened.

FAQ

Do I need to sign in?

Yes. Sign in with Apple or Google. Run days and league results are confirmed on our server. Runs are saved on your device when offline and sync later.

Do my run days go down if I rest?

No. Each day you run counts once and adds to your total.

Which runs are counted?

Runs that start after you register your account. Older workouts in Apple Health are not counted.

How do I delete my account?

In the app, go to You → Account & league. This removes your account and shared data from our server and cannot be undone. If you can't open the app, email us.

Can other people see my GPS route?

No. Your route stays on your device and is never sent to friends or the league.

Terms and privacy

Terms of Use / Privacy